Mechanical Field Assistance
Not every breakdown needs a tow. A dead battery, empty tank, or flat tire can often be fixed on the spot — our network partners handle basic field repairs so you can keep riding.
What's Included
- Battery jump-start
- Emergency fuel delivery
- Flat tire change (spare required)
- Basic diagnostic to determine if further towing is needed
Who It's For
- Riders with a dead battery or empty tank mid-trail
- Anyone with a flat tire and a spare but no way to change it safely
- Groups wanting a quick fix rather than a full tow
How This Service Works
1
Submit a request
Describe the issue — dead battery, out of fuel, flat tire, etc.
2
Partner dispatched
A recovery partner heads to your location with the right supplies.
3
On-site fix
Basic repair completed on the spot where possible.
4
Escalation if needed
If the issue needs more than a field fix, we coordinate a tow instead.
FAQ
Field Assistance Questions
Common questions about this service.
Field assistance covers basic consumables (fuel) and services (jump-start, tire change with your spare) — not vehicle parts.
Need This Service?
Submit a request and we'll dispatch help for field assistance.